Monday, 19 March 2012

More people getting news on mobile devices







The good news for the news industry: Smart phones, tablet computers and social networks are bringing people back to traditional print and broadcast news outlets.
The bad news: The firms behind those technologies, especially Google and Facebook, may be better poised to make money from news stories than the companies that gather the information, according to a study released today.
The annual Project for Excellence in Journalism report, which examines emerging trends that represent both "a threat and a promise" for the news industry, even suggests that profitable tech companies like Facebook might one day buy a struggling newspaper to ensure the flow of stories.
"Facebook and other social media are additional distributors of content, but they are also rivals for advertising revenues," the report said. "The new tablets, smart phones and other mobile technologies represent new ways to reach audiences, but they are also a new wave of new technology that news companies need to react to."
Newspaper and broadcasting companies have struggled for more than a decade to deal with declining revenue from a shift of eyeballs and advertising dollars to the Internet.
"The new wave threatens to shift the media landscape out from under them once more," the report said.
About 23 percent of all U.S. adults now get their news on at least two devices, a combination of smart phones, tablets and PCs, according to the project, which is part of the Pew Research Center in Washington.
About 36 percent prefer to go directly to a news organization's site, while 32 percent access news through search engines and 29 percent use an aggregation service like Flipboard.
More than half of smart-phone and tablet owners now use those devices to get news, compared to 32 percent of those who own laptops or desktops.
That trend is significant because about 44 percent of adults now own a smart phone, while tablet ownership, driven by Apple's market-leading iPad, has grown by about 50 percent to about 18 percent of adults since last summer.

New opportunity

"The dramatic rise in use of mobile devices is proving to be a boon to the news industry, and that is something of a surprise," said project director Tom Rosenstiel. "It really represents a new opportunity for news organizations."
The report is based on interviews with 3,016 people in January, but also examines data from comScore, Localytics and the Newspaper Association of America.
The data suggest mobile-device owners spend more time on news stories, a contrast with the more quick-hit news consumption style popularized by online-only sites.
"Not only are people going to traditional sources, but they are reading in depth," Rosenstiel said.
Moreover, mobile devices are bringing back younger audiences, a demographic that seemed lost to older news organizations.
"In the early '90s, there was a real question whether younger people would consume news at all," Rosenstiel said. "Technology has brought in new audiences that would never have been there otherwise."
The audience for news websites grew by 17 percent in the past year, and network TV news audiences grew for the first time in a decade.
But only online sites and cable TV experienced ad revenue gains. Revenue was flat for magazines and down 3.7 percent for network TV news, 6.7 percent for local news and 7.6 percent for newspapers.
And although more than 100 newspapers this year are expected to join 150 dailies already trying to generate revenue from some form of digital subscriptions, the industry can't compensate enough for the 43 percent decline in print circulation and advertising revenue since 2000.
Meanwhile, Rosenstiel said, 68 percent of online advertising last year was controlled by five tech companies - Google, Facebook, AOL, Microsoft and Yahoo - "and that number doesn't even include the power of Apple and Amazon."
The report even suggests that in the future, a tech company like Facebook might want to buy a traditional media outlet like the Washington Post to protect the flow of news that helps them build traffic.

Growing closer

Rosenstiel said his organization wasn't trying to suggest such a deal, but noted that tech and news companies are already growing closer.
Facebook, for example, has forged partnerships with companies like the Washington Post and Wall Street Journal to use a Social Reader app to direct readers to stories, while YouTube is paying Reuters to produce original news shows. And earlier this month, former Facebook executive and co-founder Chris Hughes bought New Republic magazine.
"The technology has become more friendly for these news organizations in the last year, and that's only going to grow," Rosenstiel said. "The question is, can the news industry this time around take better advantage of the opportunity than it did in the first 15 years of the digital age?"
Benny Evangelista is a San Francisco Chronicle staff writer. bevangelista@sfchronicle.com


Read more: http://www.sfgate.com/cgi-bin/article.cgi?f=/c/a/2012/03/18/BU081NLMUS.DTL#ixzz1pY87Wq9L



http://SocialBusinessToday.net - The Best in Social Business

Sunday, 18 March 2012

50 (mostly) free social media tools you can’t live without in 2012


A couple years ago, Jay Baer wrote a great blog post called ‘The 39 social media tools I’ll use today’ which was an all-in-one toolkit for social media marketers (and still is).
A lot has changed in the two years since that post was published so here is a ’2012 remix’ featuring 50 (mostly free) tools you can use on a daily basis.
Whether you are just starting out in the social media arena or have been at it for a few years, this will hopefully be a handy resource. So, let’s serve ‘em up!

Listening / Research

shutterstock 79737895 520x338 50 (mostly) free social media tools you cant live without in 2012
The foundations for any social media marketing activity start with listening and in-depth research, ranging from influencer identification to campaign planning.
General listening tools
Specific listening tools
Each of the major social media platforms can be interrogated using a combination of specific tools including: FBsearch.us (Facebook), Monitter.com (location-based Twitter search), TagDef.com (Twitter hashtags), YouTube/KeywordTool (YouTube content optimization tool).
General research tools
Another very handy tool is Google’s AdPlanner which can help you determine which online destinations are most relevant to your product, brand or service.

Content Creation / Curation

shutterstock 77455879 520x345 50 (mostly) free social media tools you cant live without in 2012
Publishing / blogging
  • Best in class: WordPress.com - The world’s best publishing platform catering to the very big to the very small.
  • Alternatives: Tumblr.comPosterous.com and many more.
  • New kid on the block: CheckThis.com - Need a single page website in an instant? This is the tool for you.
Content discovery / curation
There are literally millions of tools and process for discovering relevant content and arranging it online so it can be re-purposed / re-shared. Here as just a few: Bo.lt,Trap.itYourVersion.com and MyCube.com are all examples of content curation and discovery tools which you can tailor to suit your needs).
If you are looking for specific forms of content, the following tools are useful too:
  • Imagery: Stock.xchng (the best place to find free images by keyword) andNew.Pixable.com (A Pinterest-style image aggregator based on your networks and interests)
  • Video: en.fooooo.com (video search engine which aggregates results from all the major video platforms)

Engagement

shutterstock 59836903 520x346 50 (mostly) free social media tools you cant live without in 2012
Dashboards
The best engagement dashboards are often a subject of much debate. The most widely used ones include TweetDeck.comHootSuite.com and SproutSocial.com, but there are a bunch of other alternatives out there too.
Scheduling: BufferApp.com – A simple way to ‘pace and space’ your updates across multiple social networks.
Blog comments
Two of the most popular blog comment management tools are Disqus.com andLiveFyre.com but there are a host of others out there too, includingIntenseDebate.com.

Analysis / Insights

shutterstock 84135439 520x345 50 (mostly) free social media tools you cant live without in 2012
There is definitely no shortage of analytics tools out there, and the free ones pack some formidable power.
Website analytics
  • Google Analytics is the king when it comes to free website insights but lots of other tools can play a role too.
  • StatMyWeb.com is a great all-in-one tools to get a feel for the performance of any website on the planet and SiteTrail.com/analysis/ can track site performance over a time period.
Social media analytics tools
  • Twitter: TweetReach.com is perfect for measuring the impact of a campaign or hashtag and TwitterCounter.com is great for analyising the growth and impact of Twitter accounts.
  • Facebook: In addition to the Facebook Insights tools, sites like SocialBakers.comcan give you an idea of page performance outside the ones you manage.
  • YouTube: The YouTube Comments Search tool is worth having in your toolkit to assess community sentiment post-upload.
If you are after a social buzz aggregator, you’re not short on choice either with sites like ZoomSphere.comYourBuzz.com and Unilyzer.com also worth a look.
ViralHeat.com provides great insights too and has a nifty extension that provides you with sentiment on any social network page (as reliably as is technically possible).
While this suite of tools doesn’t take care of absolutely everything on your social media marketing plate, it is a decent starting point and something you can add to…and add to…and add to…



http://SocialBusinessToday.net - The Best in Social Business

Bodymetrics Designs Future Of Trying On Clothes


Microsoft's Kinect, now picking out your perfect jeans



http://SocialBusinessToday.net - The Best in Social Business

How The Eagles Nest Uses Social Media


The stunning Eagles Nest in New Zealand, set atop of its own private peninsula, has been tapping into social media. Callum Farnell, general manager of the property talks to BTN about some of their latest innovations.

Breaking Travel News: What differentiates Eagles Nest from other properties?
Callum Farnell: Eagles Nest is different from the point of view it is set atop its own private peninsula overlooking the beautiful Bay of Islands. It is a majestic 75 acre estate that affords amazing views you won’t find anywhere else. The Villas are just as spectacular with private heated horizon edged pools, jacuzzis, designer kitchens and amazing private cinema systems. It is one of only eight properties in New Zealand to be rated “Exclusive” by New Zealand’s official grading agency, Qualmark. This take Eagles Nest beyond the traditional 5 star rating.The facilities are only marched by a multi-award winning team of hospitality professionals. Guests can have their meals cater for by anyone of the five resident Personal Chefs, indulge with spa therapies provided by the estates beauty therapists and even work out with the Estates resident Personal Trainer. A very unique all villa property providing a fantastic gateway to all that the spectacular Bay of Islands has to offer. Eagles Nest is truly somewhere between seven stars and heaven.

BTN: Which travelers do you mainly target?
CF: We target couple, families & multi-generational high end clientele from our traditional markets out of North American, United Kingdom & Europe and Australia. You may think targeting both couples and families would be in compatable but it is easily done at Eagles Nest. As each of the villas is its own private entity, there is no sharing of facilities so couples can enjoy a nice romantic escape and families can enjoy some quality time sharing stories around the villas private pools and grounds.

BTN: What new emerging destinations are you looking to tap into?
CF: We are also looking to our new emerging markets out of China and the United Arab Emirates and have started to travel to these destinations for targeted marketing through Luxury Travel Trade Shows.
BTN: How are occupancy levels and forward bookings for the property?
CF: Eagles Nest is open year round thanks to the very mild climate offered by the Bay of Islands. Occupancy levels do vary between the seasons and we typically see the property running close to 100% occupancy through the months of December, January & February. We typically see bookings taken at least six months in advance for these specific months. The off peak period from May to October is a lot quieter due to the fact that guests from our key markets do not like the idea of traveling form their summer to our winter although our winter offers some of the most spectacular days due to the mild sub-tropical climate.
BTN: Do you have any new developments planned for 2012
CF: We are constantly upgrading the property and services offered to guests. This year will see many of the villa outdoor entertaining areas enhanced offering guests the most luxurious of outdoor entertaining/leisure facilities. There is nothing like, overlooking your private infinity edged lap pool to the spectacular Bay of Islands with a superb glass of New Zealand Sauvignon Blanc whilst your Personal Chef prepares are in-formal pool side gourmet barbecue!

BTN: Can you describe some of your social media initiatives?

CF: We like to think that we are pro-active in driving our social media web pages with accounts with Twitter, Facebook and YouTube. Our Facebook page is a great forum to communicate short lead time special offers, local events and competitions. We see a great deal of support from previous and prospective guests and the dialogue on the page is fantastic.
BTN: In what ways have these benefited the property?
CF: Social media has been fantastic for Eagles Nest. Being a small property with only five villas, our marketing and PR spend needs to deliver a ROI. It has provided to be a very cost effective form of media to interact with our web savvy guests.
BTN: To what extent is online marketing and the internet a priority for the property?
CF: Most of our marketing and PR spend is now directed to online optimisation and marketing. We definitely see it as our for most priority due to our size, we find it is the most cost effective medium to reach our specific clientele and delivers the greatest ROI.
BTN: What are the main challenges you are currently facing and how are you dealing with these?
CF: Our main challenges are convincing our core markets that travelling to New Zealand during their summer is a great option It is an ongoing message that we are delivering through our key agents, international marketing roadshows and trade events.



http://SocialBusinessToday.net - The Best in Social Business

In Iceland Social Media Boosts Economy


Iceland is taking use of modern measures through social media, not just as a marketing tool to attract more tourists, but also in making significant governmental changes.
Samantha Murphy of the Mashable went to Iceland to cover the 2012 Reykjavik Internet Marketing Conference. While there, she was able to visit President Olafur Ragnar Grimsson at his home and talk about how Iceland is using social media and technology to rebuild the nation.
At that visit, Grimsson told Murphy that Iceland is a society based on the principle that everyone is a friend until proven otherwise, which their 2011 marketing campaign, Inspired by Iceland, heavily promotes. The campaign use Facebook, Twitter and Tumbler to spread awareness about the nation and encourage citizens to take travelers on tours throughout the country. Much like how Grimsson invited Murphy into his home, he also invites tourists in for pancakes with whipped cream and rhubarb jam to share the Icelandic traditions.
Since the economic meltdown in 2008—when they opted not to bailout companies that were partly responsible for the crisis—Iceland has been undergoing resurgence and is working on reconstructing their constitution to move ahead. This is another area where social media has had an important role.
The government recently posted a proposal of the new constitution and asked citizens to post online comments and feedback about what they thought of it. And even though the president said he wouldn’t run for re-election this year—a position he has held for the past 16 years—he changed his mind after Icelanders gathered thousands of online signatures in effort to keep him in the office.
The active participation of both him and other citizens in the 2011 campaign is a proof that their message of how ‘everyone is a friend until otherwise proven’ worked out, Grimsson said, and it also shows that all of us can work together and spread awareness. Additionally, the promotion proved successful as Iceland experienced close to 20 percent increase of tourism without a huge cost.
Grimsson also spoke at the conference and said that technology is having a greater impact on politics in both small and large communities across the world. Changes can happen within just a few hours, while before that type of impact would take months to accomplish. Still, he notes that it is important to not become too fascinated by technologies and communicating with people digitally as it lessens the personal encounters.
(Via Mashable)



http://SocialBusinessToday.net - The Best in Social Business

Saturday, 17 March 2012

New Facebook App Suite Turns Brand Pages Into Crowdsourcing Hubs


Name: Napkin Labs
Quick Pitch: Napkin Labs makes interactive marketing tools for Facebook.
Genius Idea: A suite of customized apps that make brand pages interactive.

Brands are set on getting customers to Like their Facebook pages. But then what?
Napkin Labs launched a new suite of Facebook apps this week that it hopes will help answer this question.
The company offers four different apps. “Brainstorm” is a basic crowdsourcing platform that lets brands ask their community a question. “Photoboard” collects and displays community-sourced images. “Pipeline” turns Facebook pages into open forums. And “Superfans” shows who participates the most in campaigns, then rewards them. Most of the tools come with analytics and moderation features.
“I think a lot of brands are starting to realized their Facebook pages can go beyond ‘great, you like us now,’ and actually shape the future of the brand,” Napkin Labs CEO Riley Gibson tells Mashable.
Napkin Labs adapted some functionality of the new Facebook apps from its previous product, which created a separate online “lab space” for brands to collaborate with their customers on products, design and anything else. The separate space had game features — such as a points system and rewards for participation — but it was still asking customers to visit someplace new on the web. Convincing such migration is no easy feat, so it’s not surprising Napkin Labs eventually decided to instead build on existing brand pages.
As Gibson puts it, “We realized the ecosystem within Facebook was perfect.”
Napkin Labs recently demonstrated how its Facebook apps will work with a custom app it made for Domino’s Facebook page called “Think Oven.” Users could submit their designs to the page in the hopes of winning one of $200 rewards.
The startup says pages experience a 29% increase in Likes after running a Facebook contest. But brands will have to decide for themselves how much that’s worth. This is not your average Facebook app installation. Napkin Labs works with clients to customize the pages, and thus its campaigns start at $1,000.
Would you pay that much to customize your brand page, or are there better ways to engage the community that don’t involve expensive customized tools? Let us know in the comments.



http://SocialBusinessToday.net - The Best in Social Business

Kids research special: social media


The final instalment in new media age’s annual kids and digital media research looks at social media trends.
/k/k/d/Copy___nma_kids_splat_75.jpg
This week, new media age is publishing its second annual kids and digital media research project, a qualitative study produced with research specialist Discovery.
The final in a series of articles looking at the key themes from the research is about social media and follows articles looking at the key quotes from the kids (nma.co.uk 12 March 2012), mobile (nma.co.uk 13 March 2012), paying for content (nma.co.uk 15 March 2012) and privacy and security (nma.co.uk 16 March 2012).
”Twitter is like the new way of socialising with people who have similar interests to you. On Facebook I would never be able to talk to Cheryl Cole, but on Twitter I can talk to her and other people who like her as much as I do” (Molly, 15yrs)
Brands should be giving kids tools to express and have a voice but they don’t want brands to be their friend.
Discovery’s Renuka Gupta said, “Kids have a voice and they want it to be heard. Brands have a opportunity to play with this, kids don’t want to be friends with brands but they want them to help them with their own identity and voice.”
Brands should also be tapping into the fact that, while most adults want to be made to feel younger by a brand, kids want to feel more grown up and look to aspiration brands.
Facebook is still dominant but is fraying as kids look to Twitter and YouTube.
From the discussions with the kids Discovery believe that kids develop two layers to their social networking. An inner layer of close friends which tends to be developed mostly via Facebook or Blackberry Messenger because you have to actively accept or add friends on those networks, and also an outer layer which tends to be interest based. This is where sites such as Twitter and YouTube are gaining prominence because kids can develop a wider set of contacts related to things they like.
One of the kids had set up and runs a Cheryl Cole fans profile on Twitter, posting out Cheryl Cole related news and using it to connect with other likeminded kids.
Callum McGeoch, creative and content director at youth communications agency Livity, said, “It’s definitely on the rise but at the moment, for the lower end of the teen market it is very heavily weighted towards girls. Which we think is largely driven by fan-girl mania catalyst by people like One Direction, JLS and The Wanted’s activity on the site and willingness to interact with fans and self-appointed peer tweet-teams (twitter street teams). But as we all know. Wherever teenage girls go, teenage boys soon follow.”
In terms of BBM, McGeoch says that very little brands have managed to harness the potential yet.
“BBM itself is very hard to penetrate as it is very user-controlled environment, one of the key reasons young people love it so much.
We created some BBM exclusive transmedia story-telling for C4’s Top Boy which worked very well but hit BBM broadcast’s maximum capacity very quickly. The real potential lies in brands with something genuinely useful to offer young people creating BMM Connected apps - building the viral sharing potential of BBM into original content or unique functionality. The brands that can crack that will really be on to something,” added McGeoch.
Social networks are the newsstand for kids, helping them get news and content.
Geordie Shore
This is particularly the case for Twitter and was the place kids mostly stayed up to date with current affairs or news and content from the media brands or celebrities they followed.
As a youth brand, MTV is consistently looking at ways that it can best integrate social media features into its content. Phillip O’Ferrall, VP digital media at MTV Networks, said the company used social media for several ways but mainly to drive interest ahead of linear programming and engage the fans in between broadcasts.
“A good example of how we use social media is our app for Geordie Shore (pictured right). It was created as a social TV app as it aggregates the chat from fans and the talent into one place,” said O’Ferrall, “Social is the most immediate way to deliver that water cooler moment.”


http://SocialBusinessToday.net - The Best in Social Business

Friday, 16 March 2012

Five Best Practices For Social Media Measurement


More from our white paper series. In this white paper summation of a webinar, KDPaine & Partners Katie Delahaye Paine and SAS Global Customer Service and Media Intelligence Manager John Bastone outline three areas of focus and five best practices for getting the most out of social media measurement.

Paine and Bastone explain how and why brands must listen, process and respond in social media channels and put forth five tips for social media measurement success:

1. Consider how social media will drive profit
2. Know what you want out of social media
3. Be sure your social media participation is two way
4. Forget about impressions and hits
5. Blend social media data with internal data.



http://SocialBusinessToday.net - The Best in Social Business